We aim to make the ordering process as easy as possible, so below are the simple steps it takes to place an order with us. However, if you’d simply like to talk to us about your requirements, please just get in touch!
Choosing Your Design
You can find any of our personalised invitation ranges on the ‘Our Collections’ page, and co-ordinating items for your day on the ‘On the Day and Afterwards’ page. For invitations, all of our designs are available in any of our layout options, as an envelope fold, pocket fold, book, wrap, tag or flat invitation. They can also all be personalised in any of our different colour options. If nothing from our collections is what you imagined, please contact us separately for more information about our Bespoke Design option.
As standard all our of invitations include the following:
- Official Invitation
3x information inserts for which you can decide the title, but for example:
- Directions, inclusive of a hand drawn map
- Hotels and Accommodation information/ with Taxi contacts if applicable
- Gift List/ information
And in addition:
- A Personalised RSVP (Please refer to our Personalised RSVP section in ‘Our Collections’)
- A Personalised Monogram that can be amended to co-ordinate with any theme!
- Envelope for posting
- All trims/ ribbons associated with your chosen layout design.
Once you have chosen your design, why not request a sample from the many we have in stock (these will not be personalised)
We charge £10 per sample, but offer you the option to return this to us for a full refund should you decide it’s not for you, or, we’ll deduct this charge from your order should you choose to proceed.
Quotation & Placing Your Order
Once you have chosen your design please get in touch with us outlining your requirements and will we send you a full written quotation. If you are happy and wish to proceed just let us know, and we’ll send you details of how to pay your deposit.
You can alter quantities of items or make amendments to your order at any time prior to printing and everything will be reconfirmed to you ahead of this time to ensure there are no changes or additional guests.
Designing Your Stationery
We will send you our official booking form which we ask you to fill in with as much detail as possible exactly as you wish each section of your stationery to appear, this must be typed, we cannot accept hand written booking forms with regret. We also send you lots of ideas of wording, however please don’t feel limited to these options, you are welcome to have any wording you’d like. If individual guest names are to be printed on your stationery, you will also need to send us a list of names written as you would like them to appear, a section for this can also be found on our booking form, however if you already have this in an excel format you are welcome to forward that to us.
You will receive a pdf proof, sent via email, for you to check. We will then send you a free printed proof of your invitation for final approval, which we will send to you once you have agreed your electronic proof.
All other items are approved via PDF only unless otherwise requested. It is really important that you check your proofs carefully, including spellings of names etc. Whilst we take great care to eliminate mistakes, we cannot accept responsibility for any errors on your printed stationery that were also apparent on your approved proofs but will discuss each case on an individual basis should this be the unfortunate case.
Only once you are happy to approve your proofs, we then ask for the balance of your payment which will be approximately 3 weeks ahead of you receiving your order from us.
For invitations, we aim to get a printed proof to you within 10 working days of you approving your electronic proof. Once you approve your printed proof and we have received your payment balance, your invitations will be ready for collection or postage within 21 working days. Total time frames start from a minimum of 12 weeks which give you and us plenty of time, however should you require shorter lead-time, please contact us and we will do our very best to accommodate any requests.
For on the day stationery and co-ordinating items, we will need to receive your final guest names and wording 7 weeks before your wedding, in order to allow sufficient time for items to be produced. Your on-the-day stationery will usually be ready 7-14 days before your wedding.